Refund Policy


EASTPRO BASKETBALL REFUND & WITHDRAWAL POLICY

As a not for profit organization that runs on a very tight budget, that is based on league fees being charged per team, not players, it is necessary to adopt the following stringent policies for withdrawals.  Practice night, times, and locations cannot be confirmed until after evaluations have been completed and teams have been set (usually by the third week of September).  

Refund Policy / Withdrawals

If you qualify for a refund, please send an email with the player's name and age and reason for withdrawal to the registrar (contact information listed on the website)

  • 100% fees refunded (minus $50 administration fee), prior (before) to September evaluation dates for all programs.
  • 50% fees refunded (minus $50 administration fee), prior (before) to the end of evaluations for U11 to High School Programs
  • No refunds will be issued after evaluations have concluded for U11 to High School Programs.
  • Withdrawals from the Tykes program must be made prior to September 30th in order to receive a full refund (less $50 admin fee).


Please note that no refunds will be granted based on player requests not being met (examples: friend requests, practice nights, team placement, etc.).

We do understand that some children are involved in multiple activities and where possible we will try to accommodate your requests, however, conflicts with these other activities do not qualify as a refund exception.  Please consider your child's schedule and time commitments to other activities prior to completing your registration.

The only exceptions to the above-stated withdrawal deadlines would be for players that are found to be medically unable to continue in the program (supported by a current doctor’s note) due to a NEW MEDICAL CONDITION or if your request has been approved by EastPro Executive. These refunds will be prorated based on the date in the season that the injury occurred. 

No refunds will be given after January 1 of that current season.  


If you qualify for a refund, please send your request via email to the treasurer. Be sure to include the player's name, age, division, complete mailing address including postal code, and the reason for withdrawal, (you will be asked to provide a doctor’s note if the reason is for medical purposes).
 
Approved refunds will be processed in October only after confirmation that the player’s uniform has been returned to the uniform coordinator.

SPECIAL COVID-19 REFUND POLICY

STAGED REFUND POLICY U11-U15 DIVISIONS 

0-4 Weeks shutdown.  $0.00 refund. 

5-8 Weeks shutdown.  $150.00 refund. 

9-12 Weeks shutdown.  $200.00 refund. 

13-16 Weeks shutdown. $275.00 refund. 

17+ Weeks shutdown.  $350.00 refund. 

 

STAGED REFUND POLICY U18 DIVISION 

1-2 Weeks shutdown. $0.00 refund. 

3-4 Weeks shutdown.  $125.00 refund. 

5+ Weeks shutdown.  $225.00 refund. 

 

STAGED REFUND POLICY TYKES DIVISION 

0-4 Weeks shutdown.  $0.00 refund. 

5-8 Weeks shutdown.  $75.00 refund. 

9-12 Weeks shutdown.  $125.00 refund. 

13-16 Weeks shutdown. $175.00 refund. 

17+ Weeks shutdown.  $225.00 refund. 


Please note that no refunds will be granted based on player requests not being met (examples: friend requests, practice nights, team placement, etc.).

We do understand that some children are involved in multiple activities and where possible we will try to accommodate your requests, however, conflicts with these other activities do not qualify as a refund exception.  Please consider your child's schedule and time commitments to other activities prior to completing your registration.

The only exceptions to the above-stated withdrawal deadlines would be for players that are found to be medically unable to continue in the program (supported by a current doctor’s note) due to a NEW MEDICAL CONDITION or if your request has been approved by EastPro Executive. These refunds will be prorated based on the date in the season that the injury occurred. 

No refunds will be given after January 1 of that current season.  


If you qualify for a refund, please send your request via email to the treasurer. Be sure to include the player's name, age, division, complete mailing address including postal code, and the reason for withdrawal, (you will be asked to provide a doctor’s note if the reason is for medical purposes).
 
Approved refunds will be processed in October only after confirmation that the player’s uniform has been returned to the uniform coordinator.

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